Refund Policy

At The Smart Home Academy, we strive to provide high-quality educational courses designed to enhance your knowledge and practical skills in smart home technology and automation. We are committed to your success and satisfaction throughout your learning journey.

General Refund Policy

Due to the digital nature of our courses and the immediate access granted upon purchase, all course purchases made through thesmarthome.academy are non-refundable, unless otherwise explicitly stated.

Once access to digital content is provided, we are unable to offer refunds, exchanges, or cancellations for any course purchases.

Courses with a Money-Back Guarantee

Some courses offered by The Smart Home Academy may include a money-back guarantee.
If a course includes such a guarantee, it will be clearly stated on the course sales page, and that course will be governed by a separate, course-specific refund policy outlining eligibility requirements, timeframes, and conditions.

In the event of any conflict between this general Refund Policy and a course-specific money-back guarantee, the course-specific refund policy will apply.

Before You Purchase

We strongly encourage prospective students to carefully review all course descriptions, curriculum outlines, prerequisites, and any available previews or sample materials before completing a purchase. If you have questions about a course, our support team is available to help you make an informed decision.

Technical Issues & Support

If you experience technical difficulties accessing your course or have concerns about course functionality, please contact our customer support team promptly. While refunds are not provided under these circumstances, we are committed to resolving technical issues quickly and ensuring you have a positive learning experience.

Contact Us

For questions regarding this Refund Policy or course-specific guarantees, please contact our support team through the website.

Thank you for choosing The Smart Home Academy. We look forward to supporting your growth and success in smart home education.